Refund policy

At Kingdom Kreations, we take pride in delivering high-quality DTF (Direct-to-Film) transfers, prints and made specifically for each customer. Due to the custom nature of our products, all sales are final. Please carefully review our no-return policy below:

  1. No Returns or Exchanges

    • All DTF transfers and prints are produced on-demand and tailored to your specific order. Once an order is placed, we are unable to accept returns, exchanges, or cancellations.

  2. Damaged or Defective Items

    • In the rare event that an item arrives damaged or defective, please contact us within 7 days of receiving your order. We may request photos of the damage or defect for our records and to assess the issue.
    • After review, if your item is deemed defective or damaged due to production or transit, we will offer a replacement or issue a partial refund at our discretion.

  3. Order Accuracy

    • It is the responsibility of the customer to ensure that all order details are correct before finalizing the purchase. This includes design specifications, transfer sizes, and shipping information.
    • We cannot accept returns or exchanges based on customer errors, such as incorrect size, color, or design choice. Please double-check your order details prior to purchase.

  4. Color and Design Variations

    • Due to variations in screen displays, slight differences in color and appearance may occur. We make every effort to ensure that our prints match your design specifications but cannot guarantee exact color matching.

  5. Contact Us

    • If you have any questions regarding your order or experience any issues, please contact our customer support team at [Your Contact Email] for assistance. We are committed to ensuring customer satisfaction and will address any issues promptly.

Thank you for choosing Kingdom Kreations. We are committed to providing high-quality, custom products and appreciate your understanding of our no-return policy.